2014 - Kuban State Technological University (Russia), Diploma
Advanced
Qlik Sense Business Analyst Certificate
Qlik Sense Data Architect Certificate
Qlik Sense System Administrator Certificate
QlikView Designer и Developer Certificate
Work History
12.2021 – present time, Service Delivery Manager — Leading Retail Company (Russia)
Managed service delivery for a large-scale retail operation, encompassing numerous store openings and ongoing support, ensuring seamless operations.
Implemented effective business analytics strategies, driving business growth and operational excellence through data-driven insights.
Led the transition to proprietary analytics tools, enhancing responsiveness to business demands and supporting strategic initiatives.
Directed the migration to Qlik platforms, ensuring seamless integration, user adoption, and alignment with business goals.
Maintained regular communication with the Board of Directors, providing updates on service delivery performance and strategic initiatives.
01.2019 - 12.2021, Team Lead of Development Department — Leading Retail Company (Russia)
Supervised a team of BI developers, ensuring the delivery of high-quality analytics solutions that met business requirements.
Coordinated the support and opening of new retail outlets, optimizing operational efficiency and ensuring timely data integration.
Streamlined business analytics processes, contributing to strategic business development and improved performance metrics.
Oversaw the migration to Qlik platforms, facilitating improved data management and accessibility across the organization.
Mentored team members, fostering professional growth and enhancing team productivity.
Scrum mastering and cross communications with development departments.
Training program preparation for IT staff and HR activity for IT needs.
Knowledge Base creation and knowledge sharing management.
Team culture development and support of the corporate culture values.
01.2015 - 12.2018, Business Intelligence Developer — Leading Retail Company (Russia)
Developed and implemented advanced BI solutions to support the expansion and operation of a vast network of retail stores, enhancing data-driven decision-making.
Collaborated with cross-functional teams to gather business requirements, ensuring analytics solutions aligned with strategic objectives.
Led the migration of analytics tools to in-house developed solutions, reducing response times to business needs and increasing operational efficiency.
Transitioned analytics platforms to Qlik, enhancing data visualization and reporting capabilities, resulting in improved business insights.
Provided ongoing support and maintenance for BI systems, ensuring data accuracy and system reliability.
Additional Information
Primary
Excellent mastering of Programming Languages: Python, R, SQL
Excellent mastering of BI Tools: QlikView, Qlik Sense, Tableau
Excellent understanding of hardware & software market solutions.
Excellent communications and relationships development skills.